Refund, Return, and Delivery Policy

Effective Date: May 4, 2025

Thank you for shopping with Find-It App. This policy outlines how we handle returns, refunds, and deliveries for products sold through our website. Please read carefully before making a purchase.

1. Products Sold via Affiliate Links

Some of the products listed on our website are available through affiliate links and are sold and delivered by third-party sellers. For these products:

  • We are not responsible for delivery, shipping times, packaging, or product quality.

  • All returns, refunds, or delivery issues must be handled directly with the third-party seller.

  • Please refer to the seller’s own return and refund policies before making a purchase.

2. Products Sold Directly by Find-It App

We offer select products for direct sale through our website. However:

  • Delivery is handled by third-party logistics providers, not by us.

  • We do not offer in-house delivery, and we are not responsible for courier delays, lost shipments, or delivery errors.

  • You will receive tracking information when available from the delivery provider.

3. Return Policy for Direct Sales

You may return a product if:

  • The return request is made within 14 days of delivery.

  • The item is unused, in original packaging, and in resellable condition.

  • You can provide proof of purchase (order number or receipt).

Non-Returnable Items:

  • Digital products or downloads

  • Customized or personal items

  • Clearance or final sale items

How to Return a Product:

  1. Contact us at contact-us@find-it-app.com with your order number and reason for return.

  2. Follow the instructions we provide for return shipping.

  3. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

4. Refunds

  • Once we receive and inspect the returned item, we’ll confirm the status of your refund.

  • Approved refunds are issued to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable, except in cases of damaged or incorrect items.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, notify us within 5 days of delivery.

  • Please include photos and a description of the issue.

  • We will offer a replacement or refund, including return shipping where applicable.

6. Contact Us

If you have any questions about this policy or your order, you can contact us:

By purchasing through our site, you acknowledge and agree to this Refund, Return, and Delivery Policy.