What to Do If You Lose or Forget Something on New York City Transit Subway?
Losing an item on the subway can be stressful, but NYC Transit has systems in place to help you recover your belongings. Here’s a quick guide on what to do if you lose or forget something on a subway:
- Retrace Your Steps
If you realize you’ve lost something while still near the subway, try to retrace your steps and return to the station or platform where you think you lost it.
If the train left the station, make sure to remember the train line and the time you lost the item.
2. File an Online Claim
visit the MTA New York City Transit Lost and Found Website at:
https://new.mta.info/lost-and-found/subway-bus-and-staten-island-railway
and file an online claim.
you can use this step-by-step guide
3. Wait for Them to Contact You
Once your item is found, the MTA will reach out to you.
4. Schedule Pickup or Shipping
Once the item is found, make an appointment online to pick up your item in person. If you need help setting up an appointment, call 511.
Alternatively, they can ship your item to you. You will need to cover the shipping costs.
5. Be Patient! Don’t Lose Hope!
6. Prevent Future Losses
Make sure you won’t lose or forget any more items, check out the gadgets in our Online Store. All store proceeds go toward developing new solutions for tracking lost items and pets.
Good Luck!
Find-it Team